Anti-Spam Policy

Textboom Anti-Spam Policy

Textboom has a strict policy that prohibits our service from being used to send unsolicited text messages and/or SMS spam. To ensure that this policy is enforced, and to comply with TCPA laws, our platform will only send text messages to verified opt-in subscribers. We also make sure that any subscriber can easily opt-out at any time by replying “STOP” “CANCEL” or “REMOVE” to any message.

What we consider SPAM
We consider any unsolicited, unexpected, or unwanted text message as Spam. Any third party lists, purchased lists, shared lists and similiar are strictly prohibited. All messages sent to a customer must be directly related to the service subject that they originally opted in to receive, otherwise the message is considered spam.

Our Stance
Textboom.com follows an ANTI-SPAM policy for all of its communications protocols. We do not condone UNSOLICITED TEXT MESSAGES; NOTIFICATIONS; ALERTS; OR ANY MESSAGES THAT YOU MAY RECEIVE FROM SOMEONE WHO SHOULD NOT HAVE YOUR MOBILE NUMBER. Please alert us to any abuse, including the sender ID, your Mobile Number (to be removed); the date and time you received it and the contents of the message. To report any abuse or violations of inappropriate use of our service, please contact us with your comments/complaints. Your report will be registered and the Client will be investigated for violations of our Anti-Spam Policy. The identity of any individual reporting abuse will be kept confidential.

Enforcement
On our terms and conditions agreement, our Clients specifically agree NOT to use our service to send unsolicited Text Messages or Spam. Upon incorporating a list Clients agree on the Opt-In only policy to their list. All Text Messages sent can be tracked and so removed from the sender list. We support OPT-OUT / REMOVE / UNSUBSCRIBE, Clients have the ability to remove mobile numbers. Textboom maintains an OPT-OUT list that restricts our Clients from adding a mobile number to their list that has been previously Opted-Out, and a Global Block List. If we suspect a violation of our Anti-Spam policy, we will contact the Client and discuss the Client options, which may range from a warning, to termination of service for that Client. To the best of our knowledge, our system adheres to ALL state and national laws regarding sending unsolicited bulk / group text messages.

SPAM and ABUSE REPORT: OPT-OUT / REMOVE / UNSUBSCRIBE
If you wish to remove yourself from any list, please email violations@textboom.com with an “UNSUBSCRIBE”, “STOP” or “REMOVE” in the subject line. You also may reply to the text Message received with STOP, REMOVE, or UNSUBSCRIBE.

Please let us know about any abuse, including your Mobile Number, the date and time you received it and the contents of the message. You will be removed from that list and the Client will be restricted from adding your mobile number to their list in the future.

Violations reporting email address: violations@textboom.com